Last Updated: 2026-03-09
“Company” refers to Computer Universal Technology Systems, a registered business providing console re-engineering and hardware enhancement services.
“Customer” or “Client” refers to the individual or business entity purchasing services from the Company.
“Services” refers to the console re-engineering, hardware integration, diagnostics, configuration, and related technical services provided by the Company.
“Customer Hardware” refers to any gaming console, components, accessories, or equipment supplied by the Customer for service.
“Project Data” refers to any files, configuration information, software, or other technical data provided by the Customer in connection with the Services.
The Company provides professional console re-engineering services for Xbox 360 Slim consoles (Trinity and Corona models). These services may include system diagnostics, internal hardware integration, system configuration, and performance optimization.
Each service engagement will be defined by an agreed service description, estimate, or project brief.
Any additional work requested by the Customer beyond the originally agreed scope may require:
A revised quotation
Additional service fees
An updated timeline
The Company reserves the right to decline work that falls outside its technical scope or service specialization.
The Customer acknowledges that the console provided for service is used electronic hardware, and its condition may vary.
By submitting hardware for service, the Customer confirms that:
They are the lawful owner of the device.
The device is not reported lost or stolen.
The hardware is in a serviceable condition.
The Company is not responsible for pre-existing damage, prior repairs, or hardware failures unrelated to the work performed.
During diagnostics or engineering procedures, previously unknown hardware issues may become apparent. If such issues arise, the Company will notify the Customer before proceeding further.
The Company respects the privacy of all Customer data and system information.
Any configuration files, system information, or technical data provided by the Customer will be used solely for the purpose of delivering the requested Services.
The Company does not access, store, or retain personal user data beyond what is necessary to complete the service.
Any technical files or configuration data will be handled with appropriate security measures to prevent unauthorized access.
This agreement becomes effective upon acceptance of the service by the Customer.
The Customer may cancel the service prior to work beginning.
If cancellation occurs after work has started, the Customer remains responsible for payment of all labor and materials completed up to the cancellation point.
Cancellation requests must be submitted in writing.
Upon cancellation:
All work will cease immediately.
A final invoice will be issued for completed service stages.
Payment terms will be outlined in the service quote or invoice.
Invoices must be paid within 3 days of issuance unless otherwise agreed in writing.
Accepted payment methods include:
PayPal
Interac E-Transfer
Failure to complete payment may result in delays in service completion or release of the serviced hardware.
The Customer must clearly define requested services prior to work beginning.
If, during the service process, the Customer requests changes or additional work beyond the original agreement, the Company reserves the right to:
Issue a revised quotation
Pause work until new terms are approved
Decline additional work if it compromises service quality or feasibility
The Company may terminate the service if:
The requested changes significantly alter the original scope
The requested work introduces unreasonable technical risk
The Customer fails to meet payment obligations
If the service is terminated, the Customer will be invoiced for all completed work.
All intellectual property rights related to Customer-owned software, files, or configurations remain the property of the Customer.
The Company does not claim ownership over Customer-provided software or content.
The Company may retain limited internal documentation related to the service solely for quality control and technical reference purposes.
The Company shall not be liable for any indirect, incidental, or consequential damages resulting from the use or performance of the serviced hardware.
Electronic hardware servicing involves inherent technical risk, including the possibility of component failure unrelated to the service itself.
The Company’s total liability under this agreement shall not exceed the total amount paid by the Customer for the Services provided.
Both Parties agree to maintain the confidentiality of proprietary or sensitive information exchanged during the course of the service engagement.
This obligation will remain in effect for one (1) year after the termination of the agreement, unless otherwise agreed in writing.
This agreement shall be governed by the laws of Ontario, Canada.
In the event of a dispute, both Parties agree to first attempt resolution through good-faith negotiations.
If a resolution cannot be reached, the Parties agree to pursue mediation or arbitration before seeking legal remedies.
Any amendments or modifications to this agreement must be made in writing and signed by both Parties.
Verbal agreements or informal communications will not constitute binding amendments.
By engaging the Services, the Customer acknowledges that they have read, understood, and agreed to the Terms and Conditions outlined in this document.
Acceptance may be provided through written confirmation, electronic communication, or payment for services.
This Terms and Conditions document is provided as a general service agreement template and should be reviewed by legal counsel to ensure compliance with applicable laws and the specific needs of the business.
This agreement is intended to ensure a transparent, professional, and mutually understood service relationship between the Company and the Customer.